MAJOR RESPONSIBILITIES:

• Design: Works within a team to design PlanetOut presentation layer applications that are efficient, scalable, maintainable, and accurately meet the needs of the business.
• Development: Works within a team to develop, refactor, and continuously improve various PlanetOut web applications and presentation layer services. Meets deadlines and handle multiple projects simultaneously.
• Communications: Facilitates communication with members of both technical and business teams through appropriate documentation and training.
• Code Reviews: Able to lead code reviews and provide valuable feedback on performance, logic, and maintenance issues.
• Leadership: Leads small teams in the design and development phase for small and intermediate-scale complex projects. Mentor developers and junior developers. Present design for review and approval by technology management inclusive of Leads, Managers, Directors, etc.
• Project Assessment: Quickly and accurately analyzes medium-scale project requests for feasibility, risk, and level of effort.
• Deployment: Assists in the release of PlanetOut's projects in the production environment.
• Maintenance: Participate in the resolution of challenging and demanding problems within the production environment.
• Customer Service: Assists with customer inquiries and resolution of problems.
• Innovation: Actively contributes to lessons-learned exercises for completed projects. Suggests new technologies and approaches, often demonstrating and championing their use.

• Expert in J2EE web application development utilizing the Struts and Spring frameworks.
• Experience with AJAX, XML, and Omniture.
• Able to understand business problems, and be creative with strong problem solving abilities.
• Familiarity of and experience with Software Development Life Cycle, both conventional and agile.
• Ready to take ownership of projects, and do whatever it takes to make them successful.
• Ability to foresee and proactively adapt to technical and scheduling issues.
• Willingness to learn new technologies and skills.
• Experience with implementing various content management technologies.
• Broad knowledge of online applications and industries; knowledge of online media and social networking.

• 5+ years of Object-Oriented programming experience using Java, or equivalent programming language in a professional environment.
• Strong knowledge of object-oriented programming design patterns and methodologies.
• Strong knowledge of web technologies including Servlet, JSP, JavaScript, CSS, AJAX, etc.
• Familiarity with open source project development including Apache, Struts, Spring, etc.
• Experience of Oracle or equivalent SQL database.
• Experience with UML diagrams and their proper use in the development lifecycle.
• Able to work effectively in a fast-paced, changing team environment and meet tight deadlines.
• Strong business writing and verbal communication skills.
• Must be personable and professional. Must be a team-player.
• Bachelor's degree (CS, EE or Math preferred) or equivalent work experience.

MANAGEMENT REQUIREMENTS AND SUCCESS METRICS:

• Successfully manage diverse groups and individuals (multiple locations) within the helpdesk and First Line technology groups; provides strong leadership in understanding and resolving technical issues
• Manages complex projects to a strict timeline and on budget; meeting deadlines is a MUST
• Recommends and implements programs that increase overall area service levels to customers
• Reports on group performance and ensures metrics and KPI's are met
• Oversees and manages vendor services and product solution implementation - reports deficiencies
• Reviews and manages staff schedules to ensure proper coverage is achieved in each location
• Reviews and assigns and helpdesk trouble tickets (Jira) - reports frequent status
• Develops policy and tactical initiatives in relevant areas, and implements successfully
• Effectively and appropriately communicate and collaborate with people at all levels
• Closely tracks and documents corporate assets
• Handles multiple projects, both large and small, simultaneously and works very closely with area PM to prioritize tasks to ensure timely completion
• Establishes and ensures adherence to agreed-upon best practices in technology and methodology - "Owns" and manages to the deadlines and deliverables established for projects under his/her management
• Establishes and ensures adherence to agreed-upon best operational resource practices, including staffing and personnel considerations, career pathing, training/coaching, employee reviews, etc.
• See the big picture and translates into actionable goals for the team; assists in the juggling of conflicting priorities

• Provides support for desktop hardware and software (both Macintosh and Windows)
• Oversees the set up and decommissioning of new users with computers, phones, & accounts
• Provides oversight to users with telephone and voicemail issues
• Manages backup systems
• Ensures the complete documentation and updates to our trouble report detail (Jira)
• Oversees the management of a Windows domain including managing primary and secondary domain controllers, user accounts, workstation authentication, Active Directory and file shares
• Prioritizes a range of desktop support issues with Windows-based (2000/XP) systems
• Manages a centralized network backup system (Legato Networker and/or Veritas NetBackup): adding backup clients, defining backup schedules, rotating tapes, ensuring successful backups occur daily, and performing restore operations as needed

• 7+ years in Information Technology delivery, of which 3 or more must be at a management or leadership role (Exchange, Linux, Mac, Windows and Office)
• 3+ years administering and managing Telephony/PBX systems and/or facilities
• 2+ years of solid project management experience
• Experience in the print media industry preferred, as well as companion online services
• Advanced network and system monitoring to provide proactive maintenance
• Excellent written and verbal communications skills - motivating teams
• Bachelor's Degree in a Technical Field preferred; or successful equivalent experience
• Ability to quickly learn existing and optimize complex systems infrastructure
• Proven analytical and problem solving skills, particularly as it relates to network and systems design. Experience in developing quality centric processes
• Facilitation and team-building skills; ability to influence, train, mentor and leverage the skills of others, including business partners and technical team
• Familiarity with installing and configuring Palm, PocketPC, and Blackberry portable devices and ability to resolve synchronization
• Some knowledge of and/or desire to learn UNIX (Solaris) and networking
• Strong preference to candidates who have managed other managers/supervisors
• Ability to thrive in a high-pressured, customer-oriented environment. Ability to contribute to multiple projects/demands simultaneously
• Travel is required

OVERVIEW: Exciting opportunity to 'channel' Samantha Jones! We are seeking a sharp, creative thinker who is also an accomplished negotiations expert for a job of a lifetime!

PlanetOut's Integrated Marketing, Media sales team seeks a seasoned Promotion Manager to work with the Integrated Marketing Director to conceptualize and manage special events for all PlanetOut brands¿both signature branding events and those that fulfill added-value for advertisers across multiple print and digital properties. The Promotion Manager's primary responsibility will be to ensure that all PlanetOut events and merchandising programs support, and are consistent with, the overall marketing objectives of Gay.com, PlanetOut.com, The Advocate, Out, The Out Traveler and HIV Plus, while also maintaining the highest level of client service.

SPECIFIC PROMOTIONS DUTIES:

Conceive and execute all experiential aspects of the following:

• Quality platform marketing events that serve PlanetOut objectives for Gay.com, PlanetOut.com, The Advocate, The Out Traveler, HIV Plus magazines, and the magazines' associated digital properties.
• Added value for PlanetOut advertisers specifically in defined categories across all PlanetOut brand properties (categories include, but will not be limited to: Finance, Automotive, Grooming, Food and Beverage, Pharmaceutical, Entertainment, Recruitment and Technology).
• Enhance PlanetOut's image in the industry through efficient and organized execution of promotional efforts, along with creating a national presence for the brands in the community and beyond.
• Conceptualize and write defined category event promotions proposals, sponsorship contracts and merchandising recaps for advertisers, including management of design, layout, production and asset inclusion.
• Work with PlanetOut marketing staff to develop event marketing strategies that will reach advertiser's core marketing initiatives during the RFP process.
• Develop new and creative event and promotional outlets for the PlanetOut brands, and assemble organized presentation for ideas to marketing and sales (and editorial) staffs throughout the year and in organization of yearly calendar.
• Maintain event budgets as allotted and coordinate with vendors and partners in all event details to ensure most cost effective means of execution
• Liaise directly with advertising clients as PlanetOut representative during the sales process where necessary and throughout execution and recap
• Manage the design process and work with vendors to produce electronic and printed invitations, event signage, step-and-repeat banners, and any other collateral items needed for select event marketing and promotional programs in his/her categories
• Coordinate with sales representatives to ascertain promotional needs all advertisers in his/her categories and communicate these with marketing staff
• Work internally with production, circulation, distribution, list management.

• The Promotions Manager should have 5+ years experience in a corporate media, agency or not-for-profit setting--planning and executing promotional events with sponsorship tie-ins.
• S/he must have a strong desire to maintain PlanetOut's print and online vehicles as America's preeminent gay and lesbian marketing partner. The candidate must have superior writing, interpersonal, and communications skills, brainstorming ability, out-of-the-box and strong strategic thinking, and a thorough understanding of marketplace trends.
• S/he must be able to work under strict deadlines and be prepared to work occasional evenings and weekends when events require attendance by a representative of all related category and title events.

OVERVIEW: PlanetOut Inc. is seeking a Release Manager to help build the next generation social networking application. The Release Manager will be responsible for the planning and smooth deployment of releases to the PlanetOut production environment.

RESPONSIBILITIES:

• Plan, design, and implement build process, configure and test processes for software components of Release Management for both QA and Production environments.
• Supervise and mentor team of build and release engineers on a day-to-day basis.
• Manage the entire release process, working closely with QA, Program Management, Engineering and Technical Operations teams.
• Create and maintain detailed release plans and release procedures.
• Identify release risks and issues, and work to resolve or escalate.
• Facilitate release meetings.
• Run all production releases, coordinating with other teams.
• Communicate schedules and status of all releases.
• Coordinate with developers and QA testers to track progress against published timelines and disseminate status communications.
• Maintain auditable documentation and sign-offs for all projects and items for release.
• Manage deployments to and configurations of pre-production environments.
• Drive process improvements throughout the entire project cycle and release process, encouraging standardization, consistency, repeatability, and predictability.
• Identify and exploit opportunities for automation, simplification, and smart use of tools.
• Develop, implement and maintain tools to automate the process for several Java-based, high-volume, consumer-oriented websites, specifically in the areas of:
  • Source code management
  • Build and deployment
  • Continuous integration/automated test execution
  • Environment maintenance and audit

• Release management experience in a complex, commercial, web-based environment.
• Strong project management skills and excellent interpersonal skills, along with a demonstrated ability to balance priorities and simultaneous projects.
• Experience and success managing diverse groups and individuals.
• Experience managing multiple environments to support parallel development and test efforts.
• Proficient UNIX user, preferably Solaris.
• Familiar with scripting languages such as sh, perl, tcl.
• Experience with Java application servers (e.g. Tomcat, Jetty, BEA WebLogic)
• Strong written and verbal communication skills, and the ability to interact well with both technical and non-technical personnel.

• Experience with SCM tools, preferably Subversion/CVS
• Experience with build tools such as Maven and ANT
• Systems-oriented scripting languages, such as shell, Perl, Python, or Ruby
• Unix command-line tools, preferably Solaris
• CruiseControl administration
• Bachelor's degree (CS, EE or Math preferred) or equivalent work experience.

OVERVIEW: PlanetOut is seeking a talented QA Engineer to help build our next generation of social networking web applications. The successful candidate enjoys testing for the web and thrives in an Agile environment.

RESPONSIBILITIES:

• Own the "tester" role on a Scrum team, working closely with both product owners and developers to help ensure we build code that does what the user wants.
• As a senior member of the team, you should be comfortable in a mentorship role.
• Translate user stories into written acceptance tests.
• Develop and execute functional automated tests.
• Develop and execute load and performance tests.
• Provide work estimates on testing efforts.
• Work on one or more product areas in a fast paced environment.
• Help to clarify and elaborate product requirements.
• Document testing how-to information.
• Create effective bug reports.

BACKGROUND:

• 6+ years software quality assurance experience.
• Must have excellent verbal and written communication skills.
• Demonstrated knowledge of software development life cycle and software engineering best practices.
• A solid understanding of testing methodologies.
• Experience with automated testing tools, especially open source tools such as Watir and Selenium.
• Experience with load and performance testing, and associated tools.
• Demonstrated knowledge of internet technologies and experience testing web-based applications.
• Demonstrated knowledge of databases and SQL.
• Facility with and knowledge of Windows, Mac OS and UNIX platforms.
• Programming experience with compiled languages such as C++ or Java, and scripting languages such as Perl.
• Proven analytical and technical troubleshooting skills.

MAJOR RESPONSIBILITIES:

• Design: Works within a team to design the PlanetOut back-end architecture that is efficient, scalable, maintainable, and accurately meet the needs of the business.
• Development: Works within a team to develop, refactor, and continuously improve various PlanetOut web applications services. Meets deadlines and handle multiple projects simultaneously.
• Communications: Facilitates communication with members of both technical and business teams through appropriate documentation and training.
• Code Reviews: Able to lead code reviews and provide valuable feedback on performance, logic, and maintenance issues.
• Leadership: Leads small teams in the design and development phase for small and intermediate-scale complex projects. Mentor developers and junior developers. Present design for review and approval by technology management inclusive of Leads, Managers, Directors, etc.
• Project Assessment: Quickly and accurately analyzes medium-scale project requests for feasibility, risk, and level of effort.
• Deployment: Assists in the release of PlanetOut's projects in the production environment.
• Maintenance: Participate in the resolution of challenging and demanding problems within the production environment.
• Customer Service: Assists with customer inquiries and resolution of problems.
• Innovation: Actively contributes to lessons-learned exercises for completed projects. Suggests new technologies and approaches, often demonstrating and championing their use.

• Expert in J2EE web application development utilizing the Struts and Spring frameworks.
• Able to understand business problems, and be creative with strong problem solving abilities.
• Familiarity of and experience with Software Development Life Cycle, both conventional and agile.
• Ready to take ownership of projects, and do whatever it takes to make them successful.
• Ability to foresee and proactively adapt to technical and scheduling issues.
• Willingness to learn new technologies and skills.
• Broad knowledge of online applications and industries; knowledge of online media and social networking.

• 5+ years of Object-Oriented programming experience using Java, or equivalent programming language in a professional environment.
• Strong knowledge of object-oriented programming design patterns and methodologies.
• Strong knowledge of web technologies including Web Services, Servlet, JSP, JMX, etc.
• Familiarity with open source project development including Apache, Struts, Spring, etc.
• Familiarity with application servers i.e. Tomcat, BEA WebLogic, IBM WebSphere, etc.
• Experience of Oracle or equivalent SQL database.
• Experience with UML diagrams and their proper use in the development lifecycle.
• Able to work effectively in a fast-paced, changing team environment and meet tight deadlines.
• Strong business writing and verbal communication skills.
• Must be personable and professional. Must be a team-player.
• Bachelor's degree (CS, EE or Math preferred) or equivalent work experience.

By e-mail: corporatejobssite@planetoutinc.com. Please specify which position you are applying for in the subject line.

By regular mail: Please send your resume and cover letter to:
PlanetOut Inc.
1355 Sansome Street
San Francisco, CA 94111

Principals only.
No phone calls please.
Unsolicited agency resumes will not be honored.

PlanetOut Inc. is an Equal Opportunity Employer. We do not discriminate against any employee or qualified applicant for employment because of age, race, color, religion, sex, national origin, gender, gender identity, transgender status or sexual orientation.