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FAQ
Frequently Asked Questions |
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| What is PlanetOut Inc.? |
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PlanetOut Inc. is the leading global media and entertainment company exclusively serving the lesbian, gay, bisexual and transgender (LGBT) community.
PlanetOut's digital media brands include Gay.com, PlanetOut.com, Advocate.com, Out.com, OutTraveler.com and HIVPlusMag.com. PlanetOut print media brands include The Advocate, Out, The Out Traveler and HIVPlus, as well as SpecPub, Inc. titles. Transaction services brands include e-commerce Web sites Kleptomaniac.com and BuyGay.com, and book publisher Alyson Publications.
PlanetOut, based in San Francisco with additional offices in New York and Los Angeles, offers Global 1000 and local advertisers access to what it believes to be the most extensive multi-channel, multi-platform network of gay and lesbian people in the world. For more information, please visit http://www.planetoutinc.com.
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| What is PlanetOut's mission? |
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PlanetOut seeks to connect, enrich and illuminate the lives of gay and lesbian people everywhere.
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| Where is PlanetOut based? |
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The company is headquartered in San Francisco, with additional offices in New York and Los Angeles.
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| How many employees does PlanetOut have? |
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About 250 employees worldwide.
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| How can I contact PlanetOut Customer Care? |
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| You can contact PlanetOut.com and Gay.com Customer Care directly by e-mailing premiumservices@planetout.com or premiumservices@gay.com, or by calling (866) 313-6373. Someone will be available to assist you seven days a week from 9 a.m. to 6 p.m. Pacific Time. Members who wish to report violations of our terms of service may e-mail abuse@gay.com or abuse@planetout.com.
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| In how many languages does PlanetOut offer services? |
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PlanetOut offers services in English. Our members reside in over 100 countries.
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| How does PlanetOut earn revenue? |
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Through subscription, advertising and transaction services.
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| Who is on PlanetOut's management team? |
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Click Here
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| Who sits on PlanetOut's Board? |
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Click Here
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| How does PlanetOut support the community? |
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| PlanetOut leverages our reach to assist community organizations that enrich and illuminate the lives of our customers and employees. PlanetOut has three primary objectives in our corporate citizenship program: to promote health and wellness education, to strengthen and support LGBT families and relationships and to empower and inspire LGBT youth.
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